Last updated 2026-06-08. This is a launch-ready policy draft — review the company name, jurisdiction, processors, and retention settings before paid traffic starts.
Information we process
Uploaded audio, video, and subtitle files, filenames, file size, language, and selected operations.
Generated artifacts: transcripts, subtitles, summaries, quality reports, and transcript JSON.
Account, email, billing, support, API key, and usage information.
Basic analytics events such as page views, file selected, job created, upload completed, checkout clicked, and downloads.
How we use information
To create, process, deliver, and improve media transcription jobs.
To detect failed uploads, return credits when appropriate, prevent abuse, and secure API usage.
To send job completion emails, checkout links, support replies, and operational notices.
Retention
Raw uploads are deleted after processing or within a short default window.
Generated artifacts are deleted on a default schedule unless you choose storage.